Terms & Conditions
Last updated: 02/04/2026
These Terms & Conditions (hereinafter "the Terms") govern the use of the website laminedediamant.eu (hereinafter "the Site") and the services offered by La Mine De Diamant, a company established in Belgium (hereinafter "we", "our" or "us").
By using our Site or engaging our services, you accept these Terms. If you do not accept these Terms, please do not use our Site.
1. Company Identity
La Mine De Diamant
Lippenslaan 56, 8300 Knokke-Heist, Belgium
Noordzandstraat 45, 8000 Brugge, Belgium
Email: info@laminedediamant.eu
Phone: +32 486 33 31 49
2. Services
La Mine De Diamant specializes in:
- Buying and selling gold (bars, coins, jewellery, dental gold, scrap gold)
- Buying and selling diamonds and precious stones
- Buying and selling luxury watches and jewellery
- Free expert appraisal and valuation of your precious items
3. Prices and Quotations
- Gold prices displayed on the Site are indicative and based on regularly updated international market rates.
- The final purchase or sale price is determined at the time of the transaction, based on the prevailing rate and the evaluation of the item.
- Prices displayed in our online shop are inclusive of VAT unless stated otherwise.
- We reserve the right to change our prices at any time without prior notice.
4. Gold Purchase Transactions
- Any sale of gold or precious metals to La Mine De Diamant requires a valid identity document in accordance with Belgian anti-money laundering legislation.
- The appraisal of your items is free and without obligation.
- Payment is made immediately at the time of the transaction, by bank transfer.
- All transactions are final once payment has been made and the item handed over.
5. Online Shop
- Products presented on our Site are available subject to stock.
- Product photographs are as accurate as possible, but slight differences in colour or appearance may exist.
- An online order constitutes a distance sales contract, subject to the 14-day right of withdrawal in accordance with Belgian Economic Law Code (Book VI).
6. Right of Withdrawal
In accordance with Belgian and European legislation, you have 14 calendar days from receipt of the product to exercise your right of withdrawal, without having to provide reasons or pay penalties.
Exceptions: the right of withdrawal does not apply to goods whose price depends on financial market fluctuations (gold, precious metals) in accordance with Article VI.53, 1° of the Belgian Economic Law Code.
To exercise your right of withdrawal, contact us by email at info@laminedediamant.eu.
7. Delivery
- Delivery times are provided as an indication only.
- Delivery costs are shown before order finalization.
- Shipments are insured and require a signature upon receipt.
- La Mine De Diamant cannot be held liable for delays attributable to the carrier.
8. Warranty and Liability
- All our products benefit from the 2-year legal conformity guarantee (Articles 1649bis to 1649octies of the Belgian Civil Code).
- Our valuations and appraisals are carried out with the utmost care by qualified professionals but do not constitute official certification unless stated otherwise.
- La Mine De Diamant shall not be liable for any indirect damages resulting from the use of the Site.
9. Intellectual Property
All content on the Site (texts, images, logos, graphics, videos) is protected by copyright and intellectual property rights. Any reproduction, distribution or use without prior written permission is strictly prohibited.
10. Personal Data
The processing of your personal data is governed by our Privacy Policy. By using our services, you accept this processing in accordance with the GDPR.
11. Anti-Money Laundering Legislation
La Mine De Diamant is subject to Belgian regulations on the prevention of money laundering and terrorist financing. As such, we are required to:
- Verify the identity of our clients for all transactions
- Maintain a transaction register in accordance with the law
- Report any suspicious transactions to the competent authorities
12. Dispute Resolution
In the event of a dispute, we invite you to contact us first to find an amicable solution. If no agreement can be reached:
- Mediation: you may use the Consumer Mediation Service — www.consumerombudsman.be
- ODR Platform: https://ec.europa.eu/consumers/odr
- Competent court: the courts of the judicial district of Bruges have exclusive jurisdiction
13. Applicable Law
These Terms & Conditions are governed by Belgian law. Any dispute shall be subject to the exclusive jurisdiction of the courts of the judicial district of Bruges, Belgium.
14. Changes
We reserve the right to modify these Terms at any time. Changes take effect upon publication on the Site. The date of the last update is shown at the top of this page.
15. Contact
For any questions regarding these Terms, contact us:
La Mine De Diamant
Lippenslaan 56, 8300 Knokke-Heist
Noordzandstraat 45, 8000 Brugge
Email: info@laminedediamant.eu
Phone: +32 486 33 31 49